Welcome back! Where ya been?
Netflix has finally realized that not everyone has stable reliable broadband internet access, as well as having either a modern internet-capable television or who is willing to sit at their computer or laptop to watch movies.
The way people talk, you would think that only troglodytes fall into this latter category. But I'll tell you, out here in the rural area where I live, it's more common than you might think. Also, this is a somewhat impoverished area - like all rural areas - and it's easy to rankle at the way some people brush off the very idea of a physical DVD.
"Who watches DVDs?" I have heard so many people scoff. "Isn't everyone just streaming everything?"
Well, no, we're not. A lot of people out here don't actually have proper broadband, believe it or not. They are on satellite or 3G connections. If you have ever tried to watch Netflix streaming on either 3G or satellite internet, you will surely wish that you hadn't.
Not to mention people with accessibility issues. You may not have noticed, but Netflix streaming does not offer closed captioning or subtitles as an option. If you are hearing impaired, or if English is not your primary language, you are out of luck with Netflix streaming.
Apparently Netflix finally decided that it's more interested in getting customers than it is in being super high tech, I guess. Also I bet they are finally realizing that their streaming service is not as cheap and trouble-free as they had originally imagined. The licensing deals can be tricky, and I understand some of them have started costing Netflix a pretty penny.
It must have stung, to have to come crawling back to the physical media. It must have caused a lot of grimaces in the board room, this idea of "giving our customers what they want." Particularly with news of the untimely death of the USPS (which are, like all other such stories about the Death of Mail, completely overheated).
I for one welcome this return to, you know, customer service. Sorry, Netflix. I know it was pretty much the last thing you wanted to do. I know you hate those stodgy old discs that cost you so much overhead in storage and handling. But for people like me who need the DVDs (for whatever reason), we salute your decision!